We honor our responsibilities
Where to go for help
At Cox, we have an open-door policy and culture where you should feel comfortable asking questions, seeking advice or reporting concerns.
There are many resources available to help you:
- SUPERVISOR / MANAGER
- HUMAN RESOURCES
- COMPLIANCE TEAM
- HOTLINE PHONE
- HOTLINE WEB
In most cases, the best way to get your questions answered and address issues and concerns is through open communication between you and your supervisor or manager. If you are unable to address your questions or concerns with your supervisor or manager, you should feel free to speak to additional levels of management in your department or function. Your HR business partner can also help you or help identify the right person to answer your questions. If you do not feel comfortable with any of these options, you can contact the Compliance Team.
We also have an Ethics Hotline that is accessible by phone or web and allows you (anonymously, if you wish) to share your concerns 24 hours a day, seven days a week with an independent, third-party specialist.
ETHICS HOTLINE: 1-877-329-0696 | COXETHICSHOTLINE.ETHICSPOINT.COM
When you contact the Ethics Hotline, the information you provide is documented in detail and forwarded to the appropriate team within Cox for review and resolution. Your concern will be promptly addressed and handled with the appropriate level of confidentiality.
Keep in mind that in order to protect privacy and confidentiality, we may not be able to communicate the results of an investigation back to you. Regardless, you will have the ability to know whether the review or investigation has been closed.
Did you know?
You can report concerns about:
• Discrimination or harassment.
• Retaliation.
• Workplace violence, threats or bullying.
• Workplace drug and alcohol use concerns.
• Conflicts of interest.
• Inappropriate gifts or entertainment.
• Theft, fraud, or bribery.
• Environmental or safety issues.
• Accounting or financial issues.
• Falsification of reports or records.
• Misuse of, or inappropriate access to, personal information.
• Code violations or policy violations.
• Other concerning behaviors.
Note that these are just examples, not an exhaustive list. Anytime you see or suspect something that could harm Cox, our employees or our customers, SPEAK UP. By reporting misconduct, you help contribute to the ethical culture of our company.